Counselling skills for care workers are one of the most consistently cited development needs across frontline adult social care roles, according to Skills for Care’s 2024 workforce data. The CQC identifies poor communication as one of the most frequently recurring contributory factors in enforcement actions related to dignity and person-centred care. The gap between the […]
Behaviour that challenges is one of the most complex areas of health and social care practice. It affects care workers, support staff, educators, family carers, and employers across a wide range of settings, from residential care homes to classrooms to home support roles. This guide explains what the term means, why behaviour happens, and how
Mental health is now one of the leading causes of sickness absence in the UK. Yet many employees, managers and HR professionals are still unclear about what a Mental Health First Aider actually does, how training works, and whether it counts as a formal qualification. This guide answers those questions in full. It also compares
Safeguarding is covered in almost every care induction. It is referenced in every CQC inspection. It appears in job descriptions, policy documents, and supervision notes throughout the sector. And yet, when something goes wrong, the most common finding is the same. Someone saw something. They were not sure what to do. They did not act.
Safeguarding is one of the most frequently used words in health and social care. It is also one of the most inconsistently understood. Many care workers can define it in broad terms. Far fewer can name the ten categories of abuse under the Care Act 2014, describe the correct reporting pathway, or explain where their
